Terms and conditions of sale

1. Product and price

Storaria sells personalized couple books. The product price is shown on the website (VAT included where applicable). Shipping costs are shown before completing the purchase.

2. Purchase process

You fill in the configurator, we generate a preview of your story and your portraits, and only if you are satisfied do you confirm the order and make payment through Shopify. After payment, we generate the complete book, print it and ship it to you.

3. Shipping

Orders are printed and shipped through our printer and the carrier CTT. The estimated delivery time is 4 to 8 business days within Spain once the order has been confirmed.

4. Right of withdrawal

As this is a clearly personalized product made to your specifications, the right of withdrawal does not apply under art. 103.c) of the Real Decreto Legislativo 1/2007 (TRLGDCU).

However, you have a 24-hour period from order confirmation to request changes or cancellation, provided the book has not yet entered production, by writing to info@marnoria.com.

5. Content provided by the user

By providing text and photographs, you guarantee that you hold the necessary rights and consents regarding the individuals appearing in them, and that the content is not unlawful or in breach of third-party rights. Storaria may reject inappropriate content.

6. Warranties and liability

The legal warranties provided for consumers apply. In the event of a printing defect or an error attributable to Storaria, the product will be replaced.

7. Governing law and dispute resolution

These terms are governed by Spanish law. The European Commission offers an online dispute resolution platform: ec.europa.eu/consumers/odr.